Can I call Coinbase?

How do I speak to someone at Coinbase?

You can contact us in several ways: Complete a request for email support here.

For the fastest resolution, please:

  1. Submit your request using the email address you use to sign in to Coinbase.
  2. Choose the most relevant category and sub-category.
  3. Provide as much detail as possible regarding your issue.

Does Coinbase have 24/7 customer service?

Our team of customer service experts will be available via messaging 24/7 with the speed our customers expect.

Why is Coinbase customer service so bad?

Coinbase is under fire for terrible customer service following reports of users’ accounts being hacked and drained of funds. According to a Tuesday investigation by CNBC, thousands of customers across the country have lodged complaints against the company.

What are Coinbase customer service hours?

The Custody Client Services team is available Monday through Friday from 2am–6pm PT with additional coverage on the weekends. You can reach us at: Email: custody@coinbase.com. Phone: Our phone number is available within the Coinbase Custody platform.

Is there a live chat for Coinbase?

Unlike traditional banks or credit card companies, once crypto currency transfers are confirmed on the blockchain, they are permanent.” “Because this attack was not the result of a breach of Coinbase security or our systems, we cannot reimburse you for this loss.

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How do I get my money back from Coinbase?

To withdraw your funds, sign in to your Coinbase Commerce account and click on the Withdraw button next to the relevant cryptocurrency in the Balances section. A window will pop up and ask how much you would like to withdraw, and where you would like these funds to go.

How long does it take for Coinbase to respond?

The account recovery process usually takes 48 hours to complete but can sometimes take longer. After 24 hours, you should be able to sign in to your account and complete buys and sells. After 48 hours, you should have full trading capabilities restored.

Who is Coinbase owned by?

Brian Armstrong is the chief executive of Coinbase Global, the largest cryptocurrency exchange in the United States. A former Airbnb software engineer, Armstrong cofounded Coinbase in San Francisco in 2012 with former currency trader Fred Ehrsam.

Can you get scammed on Coinbase?

Scammers can create fake websites asking for sensitive information to gain control of your accounts. Coinbase employees will NEVER ask you to share your password, 2-step verification codes, or private keys. If someone claiming to be from Coinbase asks you for this information, it is a scam.

Has Coinbase been hacked?

The account breaches occurred between March 2021 and May 20, 2021. Coinbase suspects hackers used a large-scale email phishing campaign to trick numerous customers into giving up the email addresses, passwords, and phone numbers associated with their accounts. … The hackers then looted the cryptocurrency funds.

Is it safe to link your bank account to Coinbase?

At Coinbase we go to great lengths to keep all of your sensitive information safe. Account numbers and routing numbers are stored using bank level AES-256 encryption on our servers. In addition, all traffic goes over SSL to prevent third parties from eavesdropping on your connection.

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