Social share of voice measures brand exposure based on social media conversation. It’s usually measured as a percentage of total mentions within an industry or among a defined group of competitors. It’s what’s determined when social listening meets competitive analysis.
How to measure your social share of voice
- Add your brand’s mentions tally to the combined total of your competitors’ mentions.
- Divide this figure by 100 to work out 1% of the total voice for your sector or product group.
- Divide your brand’s mentions tally by the figure derived from the previous step.
You calculate the share of voice by taking your advertising spend and dividing it by the total of all market advertising spend for the same type of product or category.
STEP 1: Measure the total clicks on a post’s link. STEP 2: Measure the total impressions on that post. STEP 3: Divide the number of clicks by the number of impressions and multiply by 100 to get your CTR percentage. Note: Don’t forget to measure clicks and impressions within the same reporting period.
5 Ways to boost your share of voice on social media
- Always be active on social channels. For your brand to gain visibility on social media, you need to be active. …
- Engage, don’t just broadcast. …
- Create share-worthy social content. …
- Push conversations to social. …
- Go beyond social to drive interest.
What is SOV and SOM?
Share of voice (SOV) is a measure of the market your brand owns compared to your competitors, while share of market (SOM) is your brand’s percentage of total sales for the market category for the same timeframe.
Social Media Mentions are calculated as the volume of mentions of your brand on social media channels over a given period of time e.g. month or quarter. You can use a social media monitoring tool such as Mention.com or HootSuite to track online mentions.
What is share of voice? Traditionally, calculating share of voice involves determining how big your share of advertising is compared to all of your competitors. The definition is now often widened to encompass online visibility in general, including organic search, PPC and social media.
13 ways for improving your company’s share of voice
- Focus on Earned Media over Paid Media.
- Simple: Create good content.
- Let your brand speak your mission & vision.
- Outrank your competitor with ‘match & exceed’ method.
- Research your topics well with keyword analysis.
- Try different content formats.
The Five Step Social Media Evaluation
- Check In: How many social channels are you using? …
- Check In: Write down how often you are posting on each network you’re using for your business. …
- Check In: Examine 10 of your recent posts. …
- Check In: Look at your post reach on Facebook and see how many fans you’re reaching.
Overview. Social Shares not only indicates how popular your posts are, but also increases the total reach of your content. As a single user shares a piece of your content, that piece is then placed on the feed of all that user’s followers.
How to Measure Social Media Performance
- STEP 1: Assess Each Channel. …
- STEP 2: Identify Your Core Channel. …
- STEP 3: Look at Your Content. …
- STEP 4: Review Your Social Media Goals. …
- STEP 5: Analyze Your Listening Strategy. …
- STEP 6: Go Deep Into Competitive Analysis. …
- STEP 7: Make Sure Your Metrics Still Matter.
Share of voice is important in social media because it will help you determine which competitors are getting mentioned more, so you can analyze what you do versus what they do. This will help you identify gaps in your strategy.
Your social voice is how you present your brand’s personality online. For example, your brand can be friendly, professional, knowledgeable or authoritative. While finding your voice for social media marketing can be tricky, it is essential.